Hirafu-Hanazono Online Shop

Save Money

Take advantage of online discounts and save 7% on average when you purchase online, with access to a variety of different passes for all ages.

Online Convenience

With only a few taps or clicks, instantly purchase or recharge your lift pass from anywhere and at anytime even on the day you ski.

Beat the Queues

Enjoy faster access to the lift gates. Online lift passes allow you to skip lift pass counter queues, and get on the slopes fast.

Terms & Conditions

  • This online shop allows you to purchase Grand Hirafu + HANAZONO area passes.
    Please note that the Niseko United shuttle, Niseko Village resort area, and Niseko Annupuri resort area are not covered by these passes.
  • All purchases of online lift passes are non-refundable and non-replaceable.
  • The lift pass card is yours to keep and can be recharged. There is no return or refund of cards.
  • You can recharge a key card purchased at the Niseko United Online Shop with a Grand Hirafu + HANAZONO lift pass.
  • Please do not recharge multiple unused lift passes onto the same card, it will not work.
    Please purchase your next recharge pass after starting use of the pass purchased initially.
  • Lift passes are non-transferable, and resale of cards is prohibited.
  • If lift passes are damaged or lost, reissuing of the keycard has a fee of 2,500 yen.
  • Passes for preschoolers are free and their passes are not available online. Please apply for their lift pass at a lift ticket counter on the day.
  • Lift and gondola operations are subject to weather conditions and may be canceled without notice.
  • Should you have any questions or problems regarding the online lift pass purchase process, please contact the online shop support team:
    * Phone: +81 136 55 6068 (Open 9:00 – 17:00 Japan Local Time, Mon - Fri)
    * Email: hirafu-hanazono@roomboss.co.jp
  • For general questions about the resort and lift operations, please contact Niseko Grand Hirafu or Niseko HANAZONO resorts:
    * Phone: +81 136 22 0109
    * Email: info@grand-hirafu.jp

Act on Specified Commercial Transactions

  • Sales Business Operator
    Hirafu Hanazono Lift Pass
    (Coordinated by Niseko Tokyu Resort Co.,Ltd.)
  • General Manager
    Shigeru Hashimoto
  • Location
    204 Yamada Kutchan-cho, Abuta-gun, Hokkaido Japan
  • Contact Information
    Niseko Mt.Resort Grand HIRAFU
    * Phone: +81 136 22 0109
    * Email: info@grand-hirafu.jp
    (The customer is responsible for charges when contacting by telephone.)
  • Sales Price
    Shown on the product details page (includes tax).
  • Method of Payment
    We accept credit card.
  • Number of days in advance that reservations must be made
    From the date of purchase until the end of the season.
    (Depending on some products, the time of use may be limited. For details, please refer to the product detail page.)
  • Cancellations, Changes, Refunds, and Exchanges
    As a rule, we cannot accept returned goods once the purchase has been confirmed.
    When purchasing a product, please purchase after checking the contents of the selected product thoroughly.